Reflection #1: Ngocquynh Nguyen, PharmD Candidate 2019
In this presentation, Dr. Chan encouraged student to explore the different fields of pharmacy, particularly managed care. Manage care is a relatively new field that a lot of student don’t know too much about so having this presentation was very helpful. I learned that one of the main thing manage care tries to do is to lower costs yet still improve health outcomes. Manage care contracts with health care providers to provide care for their member at a lower cost. Dr. Chan then went on to talk about the Inland Empire Health Plan and what the future of pharmacy holds. For once, the profession of pharmacy will be very saturated in the future and so Dr. Chan encouraged students to pursue residency as doing so will put students at an advantage when compared to their peers. Nevertheless, Dr. Chan doesn’t believe that there is a residency program that is specific for managed care and so he suggested that student should pick a residency program that have broader scope of practice. I think it’s a bit scary to think about the future of pharmacy now mainly because I’m still a first year pharmacy student but I’ve been hearing that the profession will be very saturated 3-5 years from now. However, I have also heard that although it is saturated, this is also a good time to be in pharmacy school mainly because of the passage of SB493. Overall, I think that Dr. Chan was being very realistic but at the same time, I think being positive about the future is a good thing too.
Reflection #2: Michele Hagopian, PharmD Candidate 2019
On November 11, 2015, Dr. Chris Chan was the guest speaker at the seminar sponsored by AMCP. His discussion was regarding managed care, more specifically the Inland Empire Health Plan pharmaceutical services (IEHP). He started his discussion by asking us a question about the duties of a pharmacist in any managed care organization. According to Dr. Chan, the answer is that pharmacists do many things, like set up formulary criteria, handle and manage prior authorizations, create clinical programs and interface with healthcare stakeholders. He then told us about his personal life and how he graduated and obtained his PharmD from USC. He started off doing retail pharmacy where he was in charge of managing different stores and improving those under-servicing locations. For instance, he assisted the district manager by monitoring the different stores, furthermore bringing the pharmacies back on track. He decided to leave that job where he was offered a job at Kaiser. Then he got into managed care and he has been in IEHP for 12 years. There Dr. Chan started working on prior authorizations, clinical based tasks, etc. After listening to Dr. Chan’s discussion, I realized how managed care may be an option for me. Based on that there are a few keepers from Dr. Chan’s seminar that I believe were significant. For example, he explained to us how if one wants to be a managed care pharmacist, then he/she needs to have a strong clinical care knowledge across all disease states. That pharmacist needs to understand how the industry works, therefore he/she needs to be motivated, eager to learn, be flexible, be independent, and have self discipline. Managed care is something that interests me therefore, a lot of the things he went over helped me decide how I could be successful in that field. He then explained how there are many positive outlooks in the field of pharmacy more specifically technologically based advances. Overall, this seminar on managed care has prepared me on how I can improve myself as being a potential managed care pharmacist.